We can’t be any more grateful for the service we received from Bruce at dignipets. Bruce was kind and compassionate and helped us through the loss of Dexter. The service was amazing and would highly recommend.
Meet the Team
Bruce Stevenson
Maja Redfern
Lucian came to us on Monday to lay our beautiful baby girl Dottie to rest, when cancer sadly took hold at only 5 years young. We couldn’t have wished for a more gentler and kinder person for Dotties final moments. Respectful doesn’t come close, understanding and compassion One thing is for certain we will recommend dignipets should anyone ever need to contact them.
We have no regrets on using the service. Thank you for your beautiful poem that arrived today.
Mr and Mrs Lomax.
Katie Lomax
I am writing this the day after losing Biri, our 14 year old Choc Lab. We had always said that we wanted her to go at home, with her family by her side. Dignipets were amazing from the start. We had quite specific plans to ensure it was a smooth as possible for our children. We told them on the Friday, planned to spend the Saturday with Biri, with one last walk, her favourite food, lots of treats and of course endless hugs and kisses. We then planned for the vet to visit on Sunday to help her pass on. Due to it being a Sunday, we had to call to request a vet on the day, via the emergency line, as this was the only service available, as discussed with them beforehand. The vet explained that she had to attend some emergency appointments first, and I clarified that Biri wasn’t an emergency. She said that she would call me with a time, when she was 45mins to 1hr away, which she did. Megan (the vet) arrived and discussed what was going to happen, and the options available for Biri’s body after she had passed. She was extremely professional, but extremely caring and empathetic, and we all felt totally at ease with her. At each stage Megan explained what she was doing, and what to expect and knew when to leave us to say our goodbyes. It was peaceful, beautiful and exactly how we wanted it to be. I then helped Megan put Biri in a dog bed, where she was covered up in a zip up sleeping bag, and carried her out of the house, to the vets car, just as I carried her into the house as a puppy (my choice). Payment was quick, and again empathetic to the situation. The only thing I would change is that I would choose to have the discussion about the choices about what to do with her body away from the children, whilst not horrific for them, they did say they didn’t like that part, but again, that was my choice to do that. Megan, you were incredible, a very hard job well done. Thank you for being there for us at that difficult time and for allowing us to say goodbye to Biri in the way that we wanted. Whilst it doesn’t take away the grief, it has given us a peace of mind that give us the foundation to move forwards. I can’t recommend Dignipets enough, and if you can, please use this option to allow your pets to pass in an environment where they feel the safest and happiest. Bless you all and your wonderful work.
David
From the first phone call to the last words of the vet, this team made the whole traumatic experience as positive as it could be given the circumstances. Our heartfelt gratitude is extended to all involved especially Bruce the vet who was extremely empathetic, compassionate, professional and understanding of our situation. It’s an awful thing to go through but these people will definitely help you in these difficult times. Thank you again.
Ed Shoemark
The whole process was carried out in a very professional way.
Our dog showed no stress and Maja was extremely compassionate
towards our pet.The process was extremely relaxed and free of any urgency.Maja explained everything to us which made the process less upsetting.
This was the best thing we could do for Bella.Thanks!
Kevin Birmingham
Thank you Merel from Dignipets for all your love and support, she was amazing in such a sad moment. My dog Scrumpy didn’t even know she was there, her compassion for animals is evident. My heart-felt thanks for helping Scrumpy pass away so peacefully. God bless you all at Dignipets for the wonderful work you do. 🙏 ❤️💙
Kathy Glazzard
When faced with one of the the most difficult decisions a dog owner has to make Dignipets Stafford were amazing. Each person I spoke to was extremely compassionate and empathetic. Silvia arrived in under 2 hours of my initial call and took the time to explain everything and make a fuss of my dog. The whole process, as hard as it is, was done completely professionally and with the utmost compassion. At no time were we rushed and were in fact given as much time as we wanted to spend with our beloved pet.
I would highly recommend Dignipets to any pet owner.
Nicola Almond
Our dog Bailey received a gentle home euthanasia by your hospice vet, Bruce Stevenson. He was the perfect person for this role and I cannot thank him enough for being so kind and sensitive and making the whole process as comfortable as possible for both Bailey and us. He was excellent. Not only was he completely professional, knowledgeable and respectful, he had an air of calm and experience about him that let us know my dog was in a safe pair of hands. I could not have asked for better and would highly recommend Dignipets Leicester to anyone facing this difficult decision. Thank you so much Bruce.
Ben Bradshaw
We were devastated to have to make the decision to lose our gorgeous loving Staffie Mayson last week. Saying our final goodbyes with him, in his own home, with those who loved him, has meant so much to us. Silvia was amazing and gave us all the time we needed to spend our own, personal,final moments of love together. We thank you so much for that. Kind regards, The Saunders Family.
Lindsay Saunders
Get In Touch
WE’RE HERE TO HELP YOU
- Sunday From: 08:00 to 18:00
- Monday From: 08:00 to 18:00
- Tuesday From: 08:00 to 18:00
- Wednesday From: 08:00 to 18:00
- Thursday From: 08:00 to 18:00
- Friday From: 08:00 to 18:00
- Saturday From: 08:00 to 18:00